We’d love to hear from you

To make sure you’re getting connected with the appropriate Anytime Fitness franchise group, please refer to the list of scenarios below.

Give us feedback!

To provide feedback for a specific club (e.g. great service, suggestions, etc.) click the button below.

Submit Feedback

I want to sign up for a membership or find a club

Anytime Fitness clubs are independently owned and operated. To learn more about a club close to you, please contact them directly.

If you would like to join or find a specific Anytime Fitness club, please use the Club Locator.

Once you’ve found the desired club, their address, phone, email, and web information will be displayed.

I have some membership billing questions

When you have questions about your billing and payment information, you can contact your club’s billing processor directly.

DebitSuccess

To make an general enquiry regarding payments or billing – freecall: 1800 917 476 or email:anytimecs@debitsuccess.com

HOURS OF SUPPORT:
Monday – Friday: 8am – 7pm AEST
Saturday: 9am – 1pm AEST
Sunday: Closed

I want to cancel my membership

As each club is independently owned and operated, and each state has different cancellation policies, please review your Membership Agreement prior to contacting your home club. Your specific cancellation policy will be outlined on that agreement.

To cancel your membership contact your home club directly. Use the Club Locator to find their contact information.

Franchise support office contact information

To report a specific issue with a club (e.g., great service, cleanliness, poor service), or if you can’t reach anyone at your home club, please contact:

Anytime Australia Pty Ltd
Level 2, 71 Longueville Rd, Lane Cove, NSW 2066

Phone: | +61(02) 9415 5300
Email: | customerservice@anytimefitness.com.au

Hours: | Monday – Friday | 8:30am – 5:30pm