FAQs

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Please visit our Find a Gym page to find a convenient location near you.

We’re always on the lookout for new communities to serve! Any locations that are coming soon are listed on our Find a Gym page.

If you or someone you know is interested in opening a gym, you can learn more about franchise opportunities.

The local franchise owner will be able to give the most up-to-date info on projected opening dates. You can look them up on our Find a Gym page.

To give feedback, please contact your club. You can find your club contact details using submit feedback on the contact us page.

Initial Joining Fee
Metropolitan Clubs $99
Regional Clubs $99

Access Card Fee
Metropolitan Clubs $64.95
Regional Clubs $64.95

12 month contract
Metropolitan Clubs $755.40 ($62.95 per month)
Sydney Metropolitan Clubs $791.40 ($65.95 per month)
Regional Clubs $719.40 ($59.95 per month)

Total Cost (Recommended)
Metropolitan Clubs $919.35
Sydney Metropolitan Clubs $955.35
Regional Clubs $883.35

These prices are recommended only. Each club sets its own pricing so prices will vary. Usual membership terms and conditions apply. Ask your local club for details of its scheduled offers, pricing and other terms. See Club Locator.

To learn about membership specials, class schedules, gym amenities and other local information please visit your club’s page. You can find your club in the find a club section.

When you have questions about your billing and payment information, you can contact your club’s billing processor directly

Debitsuccess

To make an general enquiry regarding payments or billing – freecall: 1800 917 476 or Email:anytimecs@debitsuccess.com

To make an overdue payment or update credit card details – toll free: 1300 559 959

Hours of Support
Monday – Friday: 8am – 7pm AEST
Saturday: 9am – 1pm AEST
Sunday: Closed

As each club is independently owned and operated, and each state has different cancellation policies, please review your Membership Agreement prior to contacting your home club. Your specific cancellation policy will be outlined on that agreement.

To discuss your membership cancellation options, please contact your home club directly. Use the Club Locator to find their contact information.

After 30 days of membership, you are eligible to access any of our thousands of gyms worldwide. We recommend that you verify with your home gym that your anywhere access has been activated before visiting another gym.

Many of our best franchise owners started as members! Please visit our own a club page.